Skip to content

Advice and welfare

“I needed help so they came to visit me in my home. They were very friendly and listened to my problems.”

Our Advice and Welfare service is delivered by experienced and knowledgeable advisers who provide independent, free advice and welfare support across North East Essex.

Our friendly advisers provide timely, person centred advice and guidance about welfare benefits and entitlements, housing and care options and much more to people when they need it. We also offer a free benefits check to those who want it.

We are proud to have established an excellent reputation over the years, and our approach is versatile, allowing us to provide advice by telephone, e-mail, and in-person through home visiting and at our office locations.

We work closely with local partners to help people navigate the Health, Social Care and Housing systems. A task that can sometimes be complex and confusing.

Additionally, we are authorised by Essex County Council to assist people living with Dementia, to apply for a blue badge parking permit.

Find information

Our Advice and information service provides independent, timely and personal advice and guidance to people aged over 60, living in North East Essex.


People are at the heart of what we do, read some of their stories here.


Read our latest news, stories and updates from our local community.

We can make a real difference to you or someone you know.

We are here for people in later years. We empower you to age well.