Carer Navigation Service

Our Carer Navigation service is funded through Essex County Council and enables us to provide a service focused on the needs of people who give additional help or support to loved ones, often but not always as an impact of ill health or disability. Unpaid carers can be family members, friends or neighbours and our Navigator works across Tendring and Colchester areas to provide support, information and advice by telephone and home visit. We work in partnership with other organisations locally and can help with accessing other vital services and to connect carers with others of similar experience to build and share peer support. Our service is funded and designed to meet the needs of carers in later years.

Do you care for a family member or friend who could not manage without your support?

This support could include personal care, helping with everyday tasks such a food shopping, picking up and administering medication, taking someone to hospital and GP appointments and providing emotional support.

Regardless of whether you claim Carer’s Allowance for your caring role, you are still classed as an unpaid Carer.

As part of the new Countrywide Unpaid Carers Community Fund Age Well East are pleased to offer a specialised service for unpaid carers.

Our Carer Navigation Service offers free, confidential wellbeing support to help you to access the information, advice, guidance and support you are entitled to as an unpaid carer.

This may include accessing Carer’s assessments, local Carer’s support groups and online social groups as well as respite and educational opportunities. Our service can help you find ways to look after your own emotional wellbeing and navigate to specialist Essex Wellbeing Support Services.